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Provided incorrect part, then demanded photos of treadmill serial number, comparative pictures of original part plus part received from Fitnessrepairparts. Multiple times told they couldn't see pictures provided, of the serial number provided was incorrect (yet I verified it with the manufacturer).

After jumping through hoops to prove I was provided incorrect parts, they asked for 3 business days to investigate. On the fourth, I asked for update and was told to send back the product at my expense, and would be required to pay restocking fees. Also, the parts provided, were clearly poorly made Chinese items, and not original parts.

This place is a total scam. STAY AWAY

Product or Service Mentioned: Fitnessrepairparts Shipping Service.

Reason of review: Not as described.

Monetary Loss: $210.

Preferred solution: Full refund.

Company wrote 0 public responses to the review from Aug 11, 2017.
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